Managed IT · Cloud · Cybersecurity
Cloud migration on AWS and Azure, 24×7 monitoring, security hardening and incident response — secure infrastructure your business can rely on. We treat operations as a service with a publicly stated response SLA.
At a glance
- 1,550+
- Projects delivered
- 150+
- Clients served
- 2017
- Building since
- Day 1
- Code ownership
Why Managed IT · Cloud · Cybersecurity goes wrong — and how we do it differently
For most SMEs, IT is a person: the one engineer who knows the server password, the vendor who set up the office network in 2019, the cousin who 'does the cloud'. It works until the day it does not — a ransomware email opened on a Friday, a disk that fills at 2 a.m., a backup that turns out never to have been tested. The cost of that day is usually higher than a decade of doing it properly.
Managed IT with us means the boring discipline is done on a schedule and reported in writing. Servers and cloud accounts are monitored around the clock with alerts that reach a named human; patches, access reviews and secret rotation happen on a calendar; backups are restore-tested, not assumed; and a one-hour first response on production incidents is written into the contract. Where you are still on-premise or on an expensive legacy host, we migrate you to AWS or Azure with a runbook and a rollback plan, without a weekend of downtime.
The outcome is that your business stops depending on one person's memory. Every environment is documented, every credential is in a vault you own, and every month you get a report of uptime, incidents, cost and what was patched — one page your finance head can read. If you ever leave, everything is already yours.
The price of unmanaged IT is paid all at once. A ransomware email opened on a Friday afternoon costs a week of downtime and a ransom note, or a rebuild from backups nobody has tested. A disk that fills at two in the morning takes the billing system down until someone notices at nine. A departed engineer takes the only copy of the server password with them. And a client's security questionnaire, unanswered because there is no written baseline, quietly costs the contract. None of these are rare; every one of them is avoidable on a calendar.
Sound familiar?
The situations clients bring to this service line.
One person holds every password
When they are on leave, or gone, nobody can deploy, restore or even log in — and that is the moment something breaks.
Backups nobody has ever restored
A backup that has never been restore-tested is a hope, not a plan. The first test is usually the real emergency.
Security is a hope, not a posture
Shared admin logins, unpatched servers and secrets in code — exactly what a breach or a DPDP audit finds first.
Outages are discovered by customers
No monitoring, no alerting and no on-call means the first sign of a problem is an angry phone call.
At a glance
- Typical timelineAudit to stabilised baseline
- 2–4 wks
- Team on itNamed engineer plus on-call rota
- 1–2
- Starting investmentEssential care plan
- ₹25k / mo
- Incident responseFirst response, in the contract
- 1 hour
- ReportingUptime, incidents, cost, patches
- Monthly
Figures are typical ranges from past engagements. Your written estimate arrives within 3 business days of the scoping call.
What we build
Cloud migration
Lift-and-shift or re-architecture to AWS and Azure with minimal downtime.
24×7 monitoring
Alerting, on-call and runbooks so issues are caught before users notice.
Security hardening
Patch management, least-privilege access, secrets and vulnerability remediation.
Incident response
A one-hour first-response target for production incidents on managed engagements.
Tools & stack we use on this work
What clients usually ask us for
Managed cloud operations
24×7 monitoring, patching, backups with restore drills, cost reviews and a one-hour incident response — for systems we built and ones we did not.
Cloud migration from on-premise or legacy hosts
Inventory, dependency map, parallel running and a rollback plan — moved to AWS or Azure without a downtime window.
Security hardening and audit readiness
Least-privilege access, secret vaulting, encryption, audit logging and a written baseline for DPDP or client security questionnaires.
Takeover from a previous vendor
Audit first, document everything, transition with parallel running — so no knowledge and no uptime is lost.
What you walk away with
- Infrastructure-as-code and runbooks
- Monitoring, alerting and on-call coverage
- Security baseline and patch schedule
- Monthly uptime and incident reports
- A documented disaster-recovery plan
The process
- 01
Infrastructure audit and risk assessment
- 02
Migration or hardening plan with timelines
- 03
Execution with change windows and rollback plans
- 04
Ongoing monitoring, patching and incident response
Four things that make week one productive
None of these are hard; all of them are the difference between a thin slice in week three and a thin slice in week six.
- 1Current access to servers, cloud accounts and domain registrar
- 2A list of the systems that must never go down, in priority order
- 3An escalation contact on your side for incidents
- 4Any compliance requirements your clients or auditors ask for
What changes after we ship
Every item here is a measurable state, not an adjective — the things you can check on your own system a month after launch.
Guaranteed in the contract
- Code you own from day one
- A 24-hour response SLA
- Ship real software early
- The engineers who scope it build it
- Every production system monitored with alerts routed to a named on-call engineer
- Backups restore-tested on a schedule, with documented recovery times per data store
- Patch, access-review and secret-rotation calendars followed and reported monthly
- A one-hour first response on production incidents, written into the contract
- Credentials, runbooks and infrastructure documentation in your ownership
Where your team gets its hours back with Managed IT · Cloud · Cybersecurity
Typical figures from live deployments. We measure the “before” during the scoping week on your own numbers, so the “after” is a target you can hold us to.
| Task | Before | After |
|---|---|---|
| Finding out a service is down | A customer call, hours later | Alert within a minute |
| Restoring from backup | Unknown — never tested | Documented, drilled, minutes |
| Answering a client security questionnaire | A week of scrambling | Export the written baseline |
| Monthly IT review | None — problems surface at month-end | One-page report, every month |
Why clients pick us for Managed IT · Cloud · Cybersecurity
SLA in the contract
One-hour incident response and 24-hour non-urgent response are written into every managed engagement.
Backups that restore
Scheduled restore drills with documented recovery times — an untested backup is a hope, not a plan.
Infrastructure as code
Runbooks and Terraform in your repos, so nothing depends on one engineer's memory or on staying with us.
Monthly reports you can read
Uptime, incidents, cost and patch status in one written report, every month.
Engagements with the numbers attached
Industries we serve with this
Common questions about Managed IT · Cloud · Cybersecurity
What's your response time for incidents?
For managed-services engagements we target a one-hour first response for production incidents and a 24-hour response for non-urgent work. The SLA is stated in every contract.
Can you take over infrastructure from our current vendor?
Yes. We audit the current setup, document it, and transition with parallel running where possible so there's no downtime or lost knowledge.
Do you support systems you did not build?
Yes — most managed engagements begin on inherited systems. We start with a written audit, stabilise backups, monitoring and access, and then run operations on the same plan as everything else.
How is managed IT priced?
A monthly plan scoped to the number of systems and the response tier you need, quoted in writing after the audit. Month-to-month after the first quarter, with no lock-in — nothing in the setup depends on staying with us.
Have a Managed IT · Cloud · Cybersecurity project in mind?
A free 30-minute call with an architect — a written estimate in 3 days, a fixed proposal in 7.
Explore other services
Eight service lines, one accountable team.
Book a scoping call with a software architect — not a sales bot.
You'll get a reply within one business day. We'll send a rough estimate in 3 days and a fixed proposal in 7.
Prefer to talk first? Phone, email and office address are on the contact page.