Custom Software · CRM · ERP · HRMS
CRM, ERP, HRMS and business-automation systems built around how your operations actually run — replacing spreadsheets and WhatsApp with one accountable platform. We map your real workflow to software, not the other way around.
At a glance
- 1,550+
- Projects delivered
- 150+
- Clients served
- 2017
- Building since
- Day 1
- Code ownership
Why Custom Software · CRM · ERP · HRMS goes wrong — and how we do it differently
Every growing Indian business hits the same wall. The spreadsheet that ran the company at ten people has forty tabs at fifty people; leads live in a WhatsApp group, stock in a register, payroll in an Excel file only one person understands, and the owner learns about problems at month-end. Off-the-shelf software promises to fix it and usually adds a second system the team works around.
We build custom CRM, ERP, HRMS and workflow systems the other way round: we shadow your team for a week, trace one real order or one real lead or one real payroll run from start to finish, and model the software on that — exceptions included. Indian compliance is not a custom request: GST and e-invoicing, Tally sync, PF, ESI and professional tax, DPDP consent and audit trails are standard modules. A thin slice is live on your real data by week three, and nothing goes live without a reconciled parallel run.
What you get is one accountable system your team actually opens: role-based dashboards for the owner, the floor and the accountant, a full audit trail on every change, and integrations with the tools you keep. Month-end becomes a review rather than a fire drill, and when you outgrow the system it is your code to extend — not a licence to renew.
The spreadsheet economy has a price the accounts never show. Two days of every month spent reconciling attendance, stock and invoices by hand. A quotation that took forty-five minutes to type and quoted last quarter's price. A lead that was never called a second time because nobody owned it. A payroll dispute because the overtime rule was applied from memory. And the question no one can answer when a client, an auditor or a dispute asks it: who changed this, and when? Each of these is small. Together they are the reason the business stops growing at the size the spreadsheet can carry.
Sound familiar?
The situations clients bring to this service line.
The business runs on WhatsApp and Excel
Leads, stock, approvals and payroll live in chats and sheets that nobody can audit and everybody can overwrite.
Off-the-shelf software fights the process
The CRM forces a funnel your team does not use; the ERP runs the accounts while operations happen beside it.
Month-end is a two-day scramble
Attendance, stock and invoices are reconciled by hand every month, with errors discovered after the fact.
No one can answer 'who changed this?'
Prices, approvals and payouts change without a trail — a problem the day a client, auditor or dispute asks.
At a glance
- Typical timelineCRM 8 · ERP/HRMS 12–16
- 8–16 wks
- Team on itArchitect, full-stack, mobile, QA
- 4–6
- Starting investmentDepartmental band
- ₹8 lakh
- First working demoOn your real data
- Week 3
- After launchSupport and training included
- 1 quarter
Figures are typical ranges from past engagements. Your written estimate arrives within 3 business days of the scoping call.
What we build
CRM
Pipeline, lead capture, follow-ups and reporting that mirror your actual sales process.
ERP
Inventory, orders, accounting and procurement in one system with role-based access.
HRMS & payroll
Attendance, leave, payroll and compliance built for Indian labour and tax rules.
Business automation
Workflows that remove manual hand-offs and create a full audit trail.
Tools & stack we use on this work
What clients usually ask us for
CRM built on your sales process
Lead capture from portals, WhatsApp and walk-ins, mandatory next actions, quotations from the deal record and role-based dashboards.
ERP for trading and manufacturing
Multi-godown inventory, purchase automation, GST-ready invoicing, job cards and Tally sync — with a parallel run before cutover.
HRMS with Indian payroll
Biometric attendance, unit-wise shift rules, PF/ESI/PT/TDS payroll, statutory outputs and employee self-service on mobile.
Workflow and approval engines
Indents, expense claims, discounts and document approvals with maker-checker controls and a full audit log.
What you walk away with
- Custom system mapped to your real workflow
- Role-based access and a full audit trail
- Migration of existing data
- Integrations with your tools (accounting, mail, SMS)
- Training, documentation and support
The process
- 01
Workflow discovery — we shadow your team and map the real process
- 02
Architecture and a thin-slice prototype by week three
- 03
Two-week sprints with weekly demos against real data
- 04
Migration, training, launch and support
Four things that make week one productive
None of these are hard; all of them are the difference between a thin slice in week three and a thin slice in week six.
- 1A week of access to shadow the people who do the work
- 2Your current spreadsheets, registers and Tally data for migration
- 3One owner per department for sign-offs and the parallel run
- 4Statutory details: GST, PF/ESI registrations, salary structures
What changes after we ship
Every item here is a measurable state, not an adjective — the things you can check on your own system a month after launch.
Guaranteed in the contract
- Code you own from day one
- A 24-hour response SLA
- Ship real software early
- The engineers who scope it build it
- One system of record replacing the spreadsheets and chat groups, with every change logged
- Month-end closing in a day, with GST, PF and ESI outputs generated ready to file
- Role-based dashboards that show the owner, the floor and the accountant the same truth
- Migration of historical data reconciled before go-live — nothing lost, nothing duplicated
- A parallel-run verified cutover and role-wise training on your own data
Where your team gets its hours back with Custom Software · CRM · ERP · HRMS
Typical figures from live deployments. We measure the “before” during the scoping week on your own numbers, so the “after” is a target you can hold us to.
| Task | Before | After |
|---|---|---|
| Month-end reconciliation | 2–3 days across teams | Same-day dashboard |
| Answering a 'where is this?' question | Three phone calls and a search | One screen, live |
| Raising and approving a purchase | Email chain, days | Workflow with alerts, minutes |
| Preparing for an audit | Weeks of reconstruction | Export the trail |
Why clients pick us for Custom Software · CRM · ERP · HRMS
We shadow your team first
The scoping week maps how work actually happens — lead sources, approvals, exceptions — before a single screen is designed.
Indian compliance built in
GST, e-invoice, Tally sync, PF/ESI/PT and DPDP consent handling are standard modules, not custom requests.
Parallel runs before cutover
Payroll, inventory and billing go live only after a reconciled parallel run on your real data.
Audit trails by default
Every business system we ship logs who changed what, when and why — the feature that wins enterprise contracts.
Engagements with the numbers attached
Industries we serve with this
Common questions about Custom Software · CRM · ERP · HRMS
Can you integrate with our existing accounting or mail tools?
Yes — we routinely integrate Tally, QuickBooks, GST portals, SMTP, SMS gateways and CRMs. Integration scope is defined up front so there are no surprises.
We have messy data in spreadsheets — can you migrate it?
Yes. We audit and clean your source data, map it to the new schema, and reconcile before go-live so nothing is lost or duplicated.
Custom or off-the-shelf — how do we decide?
Run three tests: will your team follow the tool's process, does it connect to Tally and WhatsApp natively, and who holds your data if you leave? If the shelf tool passes all three, buy it. If your process is genuinely different, custom wins on fit and ownership — and we will say which in writing.
How do you make sure staff actually use it?
By building with the people who enter the data in the room from scoping week, going live on the daily-use path first, training role by role on real data, and staying on call through the first month. Adoption is designed, not hoped for.
Have a Custom Software · CRM · ERP · HRMS project in mind?
A free 30-minute call with an architect — a written estimate in 3 days, a fixed proposal in 7.
Explore other services
Eight service lines, one accountable team.
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You'll get a reply within one business day. We'll send a rough estimate in 3 days and a fixed proposal in 7.
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