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Project rescue

Failing software can be rescued — without a panic rewrite.

The vendor disappeared, the code is undocumented, and every change breaks something. We've inherited dozens of codebases in exactly that state. The rescue sequence starts with an audit, not a rebuild — and you keep ownership throughout.

At a glance

2017
Founded
150+
Clients served
1,550+
Projects delivered
24h
Response SLA
The problem it solves

Why failing projects usually get rescued twice

Most "rescues" are really a second failed project wearing a fresh vendor logo. A new team inherits a codebase nobody documented, decides the fastest path is to rewrite it, and eighteen months later is explaining the same overrun to the same nervous stakeholders — because the business logic that made the old system painful was never actually understood, just discarded.

The panic rewrite is expensive in ways that don't show up until month four: features quietly disappear because nobody knew they existed, data migration turns into an archaeology project, and the business keeps running on the old system anyway — because the new one isn't ready — which means you're now paying for two systems and trusting neither.

We rescue in the opposite order: secure ownership first, audit before touching a line of code, stabilise what's already live, and only then decide — with evidence, not panic — whether to extend it or rewrite it on a real plan. Most inherited systems turn out to be worth keeping; the ones that don't get rebuilt on a migration path instead of a guess.

Our rescue guarantee

What's written into every rescue engagement.

  • Ownership secured before we review a single line of code

  • A written audit with a ranked list, not a verbal opinion

  • No pressure toward a rewrite — the audit decides, not our incentive

  • Replace-anytime engagement with a 24-hour response SLA from day one

Rescue, at a glance

First responseFrom the rescue call
24 hrs
Ownership securedCode, servers, every credential
Week 1
Written auditA ranked, actionable list
Wks 2–3
Stabilised & liveBackups, alerts, safe deploys
By wk 6

Ownership always comes first — before an audit, before a single fix.

Sound familiar?

If two or more of these are true, a rescue engagement is the right starting point.

1

The original vendor has disappeared — or gone quiet at every milestone.

2

Nobody can explain how the system actually works, including the last team that touched it.

3

Every change breaks something that used to work.

4

There are no backups you've personally verified can be restored.

5

Deploying feels dangerous, so releases happen rarely and at night.

6

You're paying for "maintenance" that never seems to improve anything.

The rescue sequence

The same four-stage sequence every time — because panic rewrites lose business logic nobody documented, and land in the same place eighteen months later.

Week 1 — Secure ownership

Get the code, databases, servers and every credential under your control. We've seen rescues stall for weeks because the old vendor held deployment access. Ownership first, always — and it should have been yours from day one.

Weeks 2–3 — Written audit

What the system actually does, which parts are load-bearing, where the tests are (usually: nowhere), and which three changes would stabilise it most. The output is a ranked list you can act on — not a 60-page report nobody reads.

Weeks 3–6 — Stabilise

Automated backups you've actually restored, monitoring with alerts that reach a human, a deploy process that doesn't require heroics, and regression tests on the flows that make you money. The floor stops moving before we build on it.

Then — Extend, or rewrite with a plan

Only after stabilisation do we re-ask the rewrite question, with real information. Roughly a third of the time the answer is yes — but now it's a planned rewrite with a migration path, not an escape from a fire.

The other two-thirds of systems turn out to be worth keeping.

How we take them on

Any stack, any age

Legacy PHP, .NET, Node, Python — raw SQL, no tests, undocumented. We start where the code is, not where a pitch deck wishes it was.

No rewrite pressure

Our incentive is to stabilise, not to sell you a rebuild. The audit decides, and it's written down so you can hold us to it.

Incident-ready fast

Within the first month: monitoring with alerts, a rollback path and a named engineer who answers inside the 24-hour SLA.

Start with a rescue call — free, and confidential.

Bring the situation as it is. We'll tell you honestly whether it's a rescue, a rebuild or neither — in writing, within 3 days.

Start the rescue
Rescue readiness

How we are performing right now

Updated September 2026 · Refreshed every quarter from our delivery tracker

0h 40mAverage first replyAgainst a 24-hour SLA
0%Milestones on timeLast four quarters
0.96%Uptime, managed systemsTrailing 12 months
0Active engagementsAcross 9 sectors
Free · 30 minutes · No obligation

Book a scoping call with a software architect — not a sales bot.

You'll get a reply within one business day. We'll send a rough estimate in 3 days and a fixed proposal in 7.

Prefer to talk first? Phone, email and office address are on the contact page.