Privacy Policy
How we handle the information you share with us.
Last updated: 1 October 2026
What we collect
We collect the information you voluntarily submit through our contact and enquiry forms — name, work email, company, phone number, and the details of your project enquiry. We also collect basic, non-identifying analytics about how the site is used (pages visited, referring URL, approximate region).
How we use it
We use the information you submit to respond to your enquiry, prepare estimates and proposals, and — where you have engaged us — deliver and support your project. We never sell your data to third parties, and we do not use it for unrelated marketing without your consent.
Legal basis & retention
We process enquiry data on the basis of your consent and our legitimate interest in responding to it. We retain enquiry data for as long as needed to respond and for a reasonable period thereafter to maintain a record of correspondence, then delete it on request. Project data is retained per the terms of your engagement agreement.
Sharing & subprocessors
We share data only with trusted third parties who help us operate (for example, email and analytics providers) under appropriate data-protection terms, and only to the extent necessary. We do not disclose enquiry data to any other third party without your consent unless required by law.
Your rights
You may request access to, correction of, or deletion of the personal data you have submitted to us, and you may opt out of further contact at any time. To exercise any of these rights, email us at the address below and we will respond within a reasonable period.
Security
We take reasonable technical and organizational measures to protect your data, including access controls, encryption in transit and secure infrastructure. No method of transmission or storage is perfectly secure, but we work to protect your information consistent with industry practice.
Questions about privacy?
Email sales@ukvalley.comand we'll get back to you.