Terms and Conditions

Welcome to Ukvalley Technologies, we are dedicated to providing high-quality software solutions and exceptional services to help your business thrive in the digital age. By accessing our website, using our products, or engaging with our services, you are entering into an agreement with us, and we want to ensure that you fully understand the terms that govern your experience with us.

These Terms and Conditions outline the rules and guidelines for using our website, accessing our services, and utilizing the products we offer. By engaging with Ukvalley Technologies, whether as a client, partner, or user, you agree to comply with and be legally bound by these terms. We encourage you to review this page carefully before using any of our services or navigating our website to ensure that you understand your rights and responsibilities.

Please note that these Terms and Conditions apply to all users of our website and services, including but not limited to individuals, businesses, and organizations. If you do not agree to these terms, we ask that you refrain from using our website or engaging in our services.

At Ukvalley Technologies, we value transparency and want to establish a trusting relationship with our clients, partners, and visitors. By continuing to access and use our website and services, you signify your acceptance of these terms.

Acceptance of Terms

By accessing and using Ukvalley Technologies' website and services, you agree to comply with these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

Services Provided

Ukvalley Technologies offers software development, website development, mobile app development, UI/UX design, MLM software development, blockchain development, and other related services. The services we provide are customized to meet the needs of businesses, enterprises, startups, and individuals.

User Responsibilities

You are responsible for the following:

• Maintaining the confidentiality of your account information and ensuring that all activities conducted under your account comply with these Terms and Conditions.
• Not using our website or services for any unlawful purposes, including but not limited to fraudulent activities, harassment, or infringement of intellectual property rights.
• Providing accurate and complete information when using our services.

Intellectual Property

• All content, including text, graphics, logos, images, and software used on this website, is owned by or licensed to Ukvalley Technologies. It is protected by copyright laws and may not be reproduced, distributed, or modified without prior written consent from Ukvalley Technologies.
• The products, services, and solutions developed by Ukvalley Technologies for clients are owned by the respective client upon full payment. We retain the rights to showcase the work as part of our portfolio unless otherwise agreed upon.

Payment Terms

• Payment for services rendered by Ukvalley Technologies will be made according to the agreed-upon contract or invoice.
• We may require an advance payment, depending on the nature of the project. The balance must be settled before the project is delivered, unless agreed otherwise.
• All payments are to be made in Indian Rupees (INR) unless otherwise specified.

Project Timelines and Delivery

• Ukvalley Technologies will make reasonable efforts to deliver the project as per the agreed timeline. However, delays may occur due to unforeseen circumstances such as changes in scope, additional features, or client delays.
• You will be notified promptly in case of any delays, and a revised delivery timeline may be provided.

Confidentiality

• Ukvalley Technologies acknowledges the importance of confidentiality and agrees not to disclose or share any confidential information shared by clients, except as required by law.
• Both parties agree to maintain the confidentiality of any proprietary or confidential information exchanged during the course of the project.

Termination

• Either party may terminate the agreement with written notice if the other party fails to comply with these Terms and Conditions.
• Upon termination, any outstanding fees must be paid, and any work completed up until that point will be delivered to the client.

Limitation of Liability

• Ukvalley Technologies will not be held liable for any damages or losses arising from the use of our services or website. This includes but is not limited to direct, indirect, incidental, or consequential damages.
• We do not guarantee that our website or services will be error-free, secure, or uninterrupted.

Indemnification

You agree to indemnify and hold Ukvalley Technologies, its directors, officers, employees, agents, and affiliates harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our website or services.

Modifications to Terms

Ukvalley Technologies reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically for any updates.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra.

Refund Policy

Welcome to Ukvalley Technologies, we are committed to delivering high-quality services and products to our clients. However, as part of our business model, we do not offer refunds for any services or products once the purchase or service agreement has been completed.

No Refunds for Services

Once a project has been initiated, including custom software development, website development, or any other services, we do not offer refunds. Our team works diligently to ensure your requirements are met and that the project progresses as agreed upon. Any concerns or issues that arise during the project will be addressed through further collaboration, and additional work will be done to meet the desired outcome.

No Refunds for Products

For any software products or digital goods provided by Ukvalley Technologies, we do not offer refunds once the product has been purchased, activated, or downloaded.

Project Termination

If you decide to terminate a project before completion, no refunds will be issued for work completed up to that point. The payment made will be considered as compensation for the services rendered until the termination point.

Exceptions

In rare and exceptional cases, Ukvalley Technologies may, at its sole discretion, provide a refund or partial refund if there are serious issues or errors caused by our team that cannot be resolved. However, this will be handled on a case-by-case basis and is not a guarantee.

Contact Us

If you have any questions regarding this policy, or if you wish to discuss any concerns regarding your service or product, please feel free to contact us at support@ukvalleytechnologies.com